Quick COMAND ® Access: To adjust your seat, in-cabin temperature, ambient lighting, etc., select the “Mercedes-Benz” icon on the Apple CarPlay ® screen, or press the appropriate hard key on the dash. Worked fine with the 7. Sometimes you may not be able to connect your iPhone to CarPlay. The next morning when I started my car, it started working again - I have a feeling that it was software related - and it took a restart to get working in much the same way this poster experienced. What is Mercedes Benz Apple CarPlay? In any case, you can try using a charging cable that is designed to work with your specific phone, which may do the trick. Anyone else having this problem and/or know of a fix? When I connect my phone to CarPlay it shows a scrambled screen. Another common issue is that CarPlay suddenly stops working or keeps disconnecting after it is connected, and this may start after an iOS update. Thanks! This will take you back to the COMAND ® system. Hence, before blaming iOS 14/13.7 straight away, it is a wise idea to get ensured about the setup of CarPlay. CarPlay would need dual-band router hardware to actually work, a critical component that most cars with in-vehicle Wi-Fi lack. I had an issue with the touchpad not working. Apple CarPlay is not available for 2015 and older Mercedes-Benz cars. My car is a 2017 Mercedes GLA, so it's pretty recent. Sometimes CarPlay may freeze and you may see a black screen. If you don’t see your car below, email us your make and year so we can contact you when we start supporting it. Make sure that your iPhone has the latest version of iOS. It can be true that we might have not properly connected the CarPlay which is not working. Sometimes, your iPhone may not be detected by CarPlay. For the time being, there’s still no confirmation as to whether Mercedes is planning a CarPlay update or not, so the number of owners signing the … Learn More About Apple CarPlay ® from Fletcher Jones Motorcars of Newport Beach! If you're unsure if your car supports CarPlay, contact the vehicle manufacturer. Mercedes-Benz owners who want to get Apple CarPlay will have to install an aftermarket receiver that is Apple CarPlay ready. Some users reported that CarPlay initialized with no issues when the device was fully charged and fast-charging was not needed. my 2c. If CarPlay doesn't work like you expect, learn what to do. This might be a "role switching" problem; when the car kit finds the phone, the phone sends a "role switch" request to the car kit that the car kit does not understand. If you have a factory-installed CarPlay unit and you see your make and year below, then yes! It can be pretty dangerous and inconvenient to call or text while driving. 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