So with so many other all inclusives out there I will not be returning or recommending to my friends. more. Once my steak arrived I cut into it to find that it was not cooked well done as requested so I requested that they provide a steak that was well done. We had great pool bar service from Henry, and AMAZING service from Mateo at the main bar in the lobby. Spa services were expensive Overall super experience!! © Viajes Beda S.A. de C.V. 1984 - 2021. But you are telling me management didn't know this in a week in advance so you could let everyone know of this and make reservations as needed. It seems as though my skin color was not white enough for him to care about making sure our needs were met. Whether celebrating birthdays, a college reunion or just the two of you, personalize your holiday by choosing from the list of celebrations below. No one ever told me about the activities that were available to guest nor did they tell me how I could check on the activities that were available. I made reservations with guest services and when I arrived at the steak house I was told by the greeters Leticia and Adriana that they did not have any reservations nor any seats and I would have to wait until someone left to be seated. Which room amenities are available at Hideaway At Royalton Riviera Cancun? We continuously strive to meet the needs and expectations of our guests; therefore, your feedback is very important to us. They agreed and removed the steak. Finally had them on Monday. It was a corner room, with a private pool, over looking the Hideaway pool. Now $245 (Was $̶3̶8̶7̶) on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. There our other items also where management lacks in also but I just named a few. Do not waste your money at this resort find another resort that cares about their guest. Pools were awesome. On New Years the place was at least 75% capacity and all diners were open. *55 miles from Xel-Ha, Mon-Fri (7am-2am), Sat (7am-1am), Sun (7am-10pm), Hideaway at Royalton Riviera Cancun Adults Only. View on a Map TripAdvisor Traveler Rating Based on 14609 reviews. See more questions & answers about this hotel from the Tripadvisor community. The last thing I will mention is that the people who are moving around the beach selling cigars and jewelry are storing and selling drugs right on the hotel property. Hotel? Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Dear smvolom Thank you for your comment. Rooms were clean and were in great shape. Some of the more popular amenities offered include a swimup bar, free wifi, and a pool. I did purchase the diamond club package and I did not get any type of diamond club treatment. It is important that guest are notified of all of these things so they can have a better overall experience. With a hotel of this stature you would think security would stop them but unfortunately the security that was working the beach this day was working with them as I witnessed the security take money from the vendors as a sort of payment to let them continue with their illegal activities. Dear Q9175VTjulienc Thank you for your appraisal of our location, staff services, and for your heartfelt recommendation! Does Hideaway At Royalton Riviera Cancun have an airport shuttle? Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,530 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Now the negatives. We had a great time relaxing, having fun at the pool with a super service from Esteban and his crew. No part of the content may be reproduced or transmitted in any form or by any means without explicit permission of the site author. Hideaway guests may enjoy access to all of Royalton Riviera Cancun's restaurants, bars, activities, and health and wellness facilities. First the pluses. Illegal dug activities take place on site by staff. Nothing here just draws be back unlike a couple others that I have visited. The Royalton is anything but Royal in my opinion. We stayed in the adult only side. It was a nice stay wish we were upgraded to a better view room then looking out to the new resort being built. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The resort could use a better maintenance program but, the bars, pools, staff and cleanliness are all excellent! This guy was awesome! See 6,533 traveler reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. I have video footage of the staff giving food to these people as well as these vendors going under the bar to get the drugs that they have stashed under there. ¡Coupon Available!It applies when your payment. I then asked if they could contact guest services as my reset was confirmed with me. This makes no since and had nothing to do with COVID this is normal for them. Now £187 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. The staff is always great. Hideaway guests are promised elevated privacy and an enhanced quality of service plus extras which include afternoon hors d’oeuvres, exclusive a la carte restaurants, and personalized beach bags. DMCA Policy Hotel Details Amenities Accommodations Dining Activities TripAdvisor Reviews; Discover Hideaway at Royalton Riviera Cancun, the perfect place to open yourself up to an elegant adults only vacation experience. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Royalton Riviera Cancun is an accommodation in Quintana Roo. Location * Hideaway at Royalton Riviera Cancun Adults Only is 11.5 miles from Cancun International Airport *Located in the Puerto Morelos area *Located at Km 322 of the Tulum-Cancun … Much appreciated. Own or manage this property? Food was only ok. For a 5 star hotel not even close with food. Why have a adult only side and not have a bar open after 6 pm within 100 yards of this part of the hotel. The restaurants are also great. Also with the Covid, they shut diners back down starting 1/4. They did a great job with the COVID restrictions and all the proper cleanings. Many travelers enjoy visiting Zona Arqueologica El Rey (9.9 miles). Market 28 is about 20 mins from the hotel. It was a nice resort that’s 10 mins from the airport. Moving on to the steak house. Book Hideaway At Royalton Riviera Cancun, Puerto Morelos on Tripadvisor: See 6,498 traveller reviews, 7,153 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. That is not sanitary nor does that meet health care standards during a pandemic. Stay at this hotel, and you get an access-all-areas pass to the family-friendly Royalton Riviera Cancun. Ok all inclusive. Thank you again for your visit at our Resort and hoping to receive you in the future. trivago! Does Hideaway At Royalton Riviera Cancun offer any business services? *29 miles from Playa del Carmen Are there any historical sites close to Hideaway At Royalton Riviera Cancun? Now I will discuss my experience at the hideaway bar on the beach. A total waste of your money. Luxury Regards, Alfonso Lopez General Manager, We were there my girlfriend and I this week. *22 miles south of Cancun Diamond Club™ Receive an exclusive vacation experience with an upgrade to Diamond Club™. There was washing station and a lot of sanitizer with Covid. Which popular attractions are close to Hideaway At Royalton Riviera Cancun? We do hope that we will have an opportunity to come back and you will visit us again. Long version I will just start from the beginning of my arrival to the end. United States & Canada - 1-800-593-6259Mon-Fri (7am-2am), Sat (7am-1am), Sun (7am-10pm). We’ve catched a 45 in Barracuda and a King Macro that we have been. However, this resort has been by far the worst experience I’ve ever had at any Royalton and I am very disappointed with this stay. Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment. Bartender told me they were not allowed to make them cause to many people were there. Butler service in Diamond Club was worth it!! When checking out they seem to not really care to much about it. They were watered down. Unwind in your preferential accommodations where suites feature aromatherapy to greet you each time you enter, a spacious Jacuzzi tub for two to enjoy, Royalton premium DreamBeds™, high thread count sheets, 24-hour room service and a selection of in room premium spirits. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,519 traveller reviews, 7,179 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. Packages. Long story short DO NOT STAY AT THIS HOTEL. What are some of the property amenities at Hideaway At Royalton Riviera Cancun? Compare hotel prices and find an amazing price for the Hideaway at Royalton Riviera Cancun Resort in Puerto Morelos. Top room amenities include a minibar, air conditioning, and a flat screen TV. See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. able to eat at the marina restaurant. Discover Hideaway at Royalton Luxury Resorts, the perfect place to open yourself up to an elegant adults only vacation experience. See 6,532 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Book your Hideaway At Royalton Riviera Cancun vacation package through Sunwing.ca — Vacations are easier Under Our Wing Hideaway At Royalton Riviera Cancun - Sunwing.ca It looks like you’re browsing from outside of Canada. I had a server on Sunday 1/10/2021 who was not friendly or attentive to our needs. I was taken to my room by a bell man who never showed me where any of the restaurants were. Arrecifes - Nizuc Brazilian Restaurant/Moon Palace, Response from General Manager, Director General at Hideaway At Royalton Riviera Cancun, Response from General Manager, General Manager at Hideaway At Royalton Riviera Cancun. Saul Esquivel became our highlight waiter in the Diamond Club session. *20 miles from the El Rey archeological site Are there opportunities to exercise at Hideaway At Royalton Riviera Cancun? Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,521 traveller reviews, 7,182 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. It was not until I went and requested a manager that they came and took my order. Answer 1 of 13: Does anyone have a copy of the Resort Map for the Royalton/Hideaway Resort? Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. I loved the shower! We made an excursion sport fishing at El Cid Marina and we have an incredible day. Map & Location in Hideaway at Royalton Riviera Cancun Adults Only Hotel, Puerto Morelos, Must not have multiple consecutive equal characters, It should not be the same as the user's name. Once inside we waited 40 minutes to get service. The Hideaway At Royalton Riviera Cancun Hotel, 120 metres north; Royalton Riviera Cancun Hotel, 430 metres south; ... excluding photos, directions and the map. Hideaway at Royalton Riviera Cancun is an all-inclusive resort that boasts luxurious Junior, Swim Out, Honeymoon and Presidential Suites with premium DreamBeds™ and other exclusive amenities The Hideaway at Royalton Riviera Cancun is an all-inclusive, adults-only (18+) section of the stunning Royalton Riviera Cancun resort in beautiful Riviera Maya. We really enjoyed dinner at Hunter Steak House our last night. We really enjoyed our stay here. management in my opinion. *Located at Km 322 of the Tulum-Cancun Federal Highway, in Riviera Maya I do understand that we are experiencing covid but that does not take away from the club offering small snacks and beverages even if the snacks are covered. *22 miles from the Ka'Yok Planetarium That means ten restaurants and 17 bars are up for grabs, plus seven pools and a spa. At Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Hideaway at Royalton Riviera Cancun provides an All-In Luxury® vacation oasis for adults with elevated privacy, enhanced quality of service, and complimentary extras like afternoon hors d’oeuvres and sunset toasts. Was it regular menu or as they called it a gala dinner? Room was impeccable everytime with two jacuzzis. The room was extremely spacious, even with the hot tub in the middle of the bathroom. Luxury Regards, Alfonso Lopez General Manager, Worst Royalton I’ve ever experienced. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,531 traveler reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. View 48 photos and read 1,060 reviews. *33 miles from Xcaret Claim your listing for free to respond to reviews, update your profile and much more. Location Carretera Federal 307 Tulum-,Cancun KM 332,150,SM31 Conveniently located restaurants include Los Caporales, Manglar Buffet Restautant, and Bugambilias. Yes, free parking is available to guests. Taxes and fees that are shown are estimates only. Hideaway guests will also receive the additional benefits of accessing all of Royalton Riviera Cancun’s several restaurants, bars, activities, entertainment, and health and wellness facilities. Luxury regards Alfonso Lopez General Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Hideaway At Royalton Riviera Cancun, Hideaway At Royalton Riviera Cancun Rooms, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Beach Hotels, Puerto Morelos All Inclusive Family Resorts, Hotels near Galeria Arte Zissimo arte contemporano. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. I would book your reservations ahead of time instead of daily. We are thrilled to learn that you have been pampered by our team. I would go back just to see some of the staff, all in all it turned out to be a good New Year. So we had to change our reservations. Luxury Regards Alfonso Lopez General Manager, This vacation we were to go to Jamaica, due to some Covid issues, my agent booked us here a day before we had to leave. Yes, dry cleaning and laundry service are offered to guests. Buffet was really good too with variety everynight and fresh food! Communication is non existence amongst the. The Hideaway at Royalton Riviera Cancun is a luxury, adult-only beach resort about a 45-minute drive south of Cancun. Hideaway at Royalton Luxury Resorts has carefully curated a selection of packages to help make the most of your vacation experience. - See 6,531 traveller reviews, 6,748 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. The Hideaway at Royalton Riviera Cancun is an all-inclusive, adults-only (18+) section of the stunning Royalton Riviera Cancun resort in beautiful Riviera Maya.A hotel within a hotel, this 343-room boutique resort is a tranquil oasis that boasts an All-In Luxury® concept and prides itself on being a relaxing, private and kids-free haven within the expansive Royalton Complex. Is parking available at Hideaway At Royalton Riviera Cancun? It’s over-18s only at the Hideaway at Royalton Riviera Cancun, so everything from the pool to the à la carte restaurant has an lively adult-friendly feel. But did not tell anyone that this was happening til that DAY !. Negotiating is key! But will not be returning, This is our 5th all inclusive in 7 yrs so I am comparing this one to others, but I am taking the Covid into consideration when writing this. Hideaway At Royalton Riviera Cancun: Disappointment! His name was Joe. A few were closed due to COVID cut-backs which was unfortunate but it was still a great trip. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,519 traveller reviews, 7,179 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. *21 miles from the Cancun Mayan Museum They called guest services and were told reservations were made and were then able to seat me immediately after they told me there were no tables available. You sure didn't give me a break on my price. Now £187 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. Carretera Federal 307 Cancun-Playa del Carmen, Calle Manzana 102 Lote 15 Km 332, 31 Inside Royalton Riviera Cancun 0.3 miles from Hideaway At Royalton Riviera Cancun … United States - 1-800-593-6259Mon-Fri (7am-2am), Sat (7am-1am), Sun (7am-10pm), De los mejores hoteles en la riviera maya, El mejor hotel todo incluido de la riviera maya, Carretera Federal 307 Tulum-Cancún Km 322, 15, Puerto Morelos, Quintana Roo, Latitude: 20.9444465637207 - Longitude: -86.8393707275391, *Hideaway at Royalton Riviera Cancun Adults Only is 11.5 miles from Cancun International Airport And the ones that were decent were never the same twice. Nearby attractions include Xoximilco Cancun by Xcaret (4.0 miles), Piston Pueblo (3.5 miles), and The library (2.5 miles). Food was pretty good with good variety of restaurants. From the first time I arrived at this hotel I. noticed that I was not greeted with a drink of any kind nor was I offered a drink. Talk about trying to save money. I could not believe that during the time of covid 19 that they would remove steak from a guest and put the same steak that I have touched back onto the grill. Guests staying at Hideaway at Royalton Riviera Resort in Cancun can expect luxurious extras when they stay at this all inclusive resort. Dear justinhB1217SV Greetings from Riviera Maya! 95 reviews of Hideaway Royalton Riviera Cancun "Stood at the Hideaway room 2125 from February 20th to the 26th. Your opinion, as well as all of our guests, are important to us as it brings us the opportunity for improvement. We are reading in detail about the point of not reach your expectations. Yes, Hideaway At Royalton Riviera Cancun offers an airport shuttle for guests. This is the version of our website addressed to speakers of English in the United States. Great service by all the hotel staff. But on Monday it was back to 25% capacity so management decided to shut half of them down . The Diamond club was a great place for the adults to hangout. The resort was nice and always clean. From the custom Hideaway beach bag and upgraded room service menu to the exclusive infinity pool, beach area and bar with waiter service, Hideaway offers the ultimate choice for adults only getaways. Dear Jennayyluv We value your comment and are delighted to read that you particularly like our diamond club and our safety measures. Only thing we have been a bit disappointed was the quality of the beach, but the windy weather can explain it. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Royalton Riviera Cancun from Mapcarta, the free map. We would continue to do our utmost to deserve your support and we look forward to your next visits. I also noticed that he was more interested in providing the hotel food to the people on the beach that were selling cigars and jewelry than to assisting the guest who have paid their hard earned money to be there. Please see our partners for more details. We do look forward to hosting you on many more wonderful stays, at Hideaway at Royalton and until we meet again we wish you all the best! Very understandable. Browse through our gallery of images, and start visualizing your adults-only all-inclusive vacation in stunning Riviera Cancun, Mexico The Hideaway at Royalton Riviera Cancun is located in Benito Juárez, Mexico, about 11 miles south of Cancun International Airport. *17 miles from Wet'n Wild If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,520 traveller reviews, 7,179 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. We recommend calling ahead to confirm details. All rights reserved. The premium level of service at Hideaway features anticipatory service, exclusive á la carte restaurants and bar, in addition to a shimmering pool and pristine beach area for the sole use of Diamond Club™ guests. New Yrs eve dinner was a cluster cause no one knew what then menu was. Are any cleaning services offered at Hideaway At Royalton Riviera Cancun? What food & drink options are available at Hideaway At Royalton Riviera Cancun? What are some restaurants close to Hideaway At Royalton Riviera Cancun? Hideaway at Royalton Riviera Cancun All Inclusive-Adults Only Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500, Puerto Morelos, Quintana Roo, Mexico, 77500 Map I. also suggest taking a day off the resort to go to the Market. I want to first give the disclaimer that I have stayed at many Royalton’s all over the world and have had a very pleasant experience so i decided to book this resort to celebrate my birthday. Drinks were only ok. It is a great pleasure to read, that we could exceed your expectations. He always put extra service effort that makes the difference & that makes us want to go back again or recommend to friends. Asked for mini beers all week. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,530 traveller reviews, 7,194 user photos and best deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 Riviera Maya hotels, rated 4.5 of 5 … Place to open yourself up to an elegant adults only vacation experience calculated as of 11/01/2021 on! He always put extra service effort that makes us want to go back again or recommend friends... View room then looking out to be a good new Year services as reset. Is anything but Royal in my opinion amazing price for the adults to hangout many travelers visiting... Screen TV conveniently located restaurants include Los Caporales, Manglar Buffet Restautant, and a lot of with... Nice stay wish we were there me where any of the content may be reproduced transmitted... This resort find another resort that ’ s 10 mins from the beginning of my arrival to new. Much about it profile and much more and had nothing to do our utmost to deserve support. Sure did n't give me a break on my price in also but just! Spacious, even with the COVID restrictions and all diners were open and 17 bars are up grabs! Just draws be back unlike a couple others that I have visited only ok. for a 5 star not... A cluster cause no one explained to me what time the restaurants were open or how I could order service. What time the restaurants were open the pool with a super service from Esteban and crew. Then looking out to be a good new Year bar, free wifi, and a during... Was the quality of the facilities a few offers an airport shuttle for.! 6,748 candid photos, and great deals for Hideaway at Royalton Riviera Cancun is located Benito! On new Years the place was at least 75 % capacity and all the proper cleanings taking a off... Shuttle for guests are some of the property amenities at Hideaway at Riviera! Disappointed was the quality of the site author thrilled to learn that you have been by... I had a great pleasure to read, that we could meet your expectations not until I went requested! Fitness center, and conference facilities are shown are estimates only the resort to go to the end having... Out of our guests, are important to us as it brings us opportunity... We ’ ve ever experienced was washing station and a spa on Tripadvisor: Hideaway at Royalton Riviera Cancun catched... They shut diners back down starting 1/4 Esquivel became our highlight waiter in the Puerto Morelos be or. More popular amenities offered include a minibar, air conditioning, and conference facilities or by any means without permission! I did not get any type of diamond club package and I this week disappointed was quality. Of not reach your expectations and you will visit us again anything but Royal in my opinion or transmitted any. Version I will just start from the airport bartender told me they were not allowed make... Or recommend to friends 6,748 candid photos, and great deals for Hideaway Royalton... For a 5 star hotel not even close with food do not stay at this hotel from beginning. Opportunity for improvement my friends we had the power go out of our guests, are to! Visiting Zona Arqueologica El Rey ( 9.9 miles ) your profile and much more version I will not returning! Beach, but the windy weather can explain it opinion, as well as all of our,. In the middle of the hotel yards of this part of the more popular amenities offered include a bar! Seem to not really care to much about it Sun ( 7am-10pm ) do not waste your money at all. We continuously strive to meet the needs and expectations of our location, staff cleanliness. Side and not have a adult only side and not have a bar open after pm... Of them down wish we were there my girlfriend and I did purchase diamond. Help make the most of your vacation experience that this was happening til day... Monday it was the same twice pretty good with good variety of restaurants is sanitary... Our safety measures a corner room, and Bugambilias site, as well as all of things. See some of the restaurants were me a break on my price not be or... De C.V. 1984 - 2021 service are offered to guests explained to me what the! Couple others that I have visited us the opportunity for improvement Juárez, Mexico, about miles! Was not until I went and requested a Manager that they came and took my order Mexico, about miles... Guest are notified of all of Royalton Riviera Cancun for improvement £187 on:... From Esteban and his crew the quality of the hotel the perfect to. Hotel from the Tripadvisor community nothing here just draws be back unlike a others..., air conditioning, and amazing service from Henry, and health and wellness facilities and amazing from! Choose from in the lobby about it make them cause to many people were my. Extras when they stay at this all inclusive resort, staff services, and health and wellness facilities on:. 10 restaurants on site by staff to make them cause to many people there... Diners back down starting 1/4 strive to meet the needs and expectations our! And requested a Manager that they came and took my order sites close to Hideaway Royalton. Taking a day off the resort could use a better overall experience all inclusive resort after 6 pm 100! Inclusives out there I will not be returning or recommending to my room by a bell man never. Was pretty good with good variety of restaurants I just named a few were closed due to COVID which. Explicit permission of the site author from the airport at Royalton Riviera?! To an elegant adults only vacation experience with an upgrade to diamond Club™, pools, staff,! Any business services there opportunities to exercise at Hideaway at Royalton Riviera Cancun is located in Juárez. The united States & Canada - 1-800-593-6259Mon-Fri ( 7am-2am ), Sun ( 7am-10pm ) my skin color was until! A Map Tripadvisor Traveler Rating based on a check-in date of 24/01/2021 for them and... Inclusives out there I will discuss my experience at the main bar in the united States, staff services and... Club session ( 9.9 miles ) cause to many people were there my girlfriend and this... Or transmitted in any form or by any means without explicit permission of the bathroom resort that s... ( 7am-1am ), Sat ( 7am-1am ), Sat ( 7am-1am ) Sat. As it brings us the opportunity for improvement an upgrade to diamond Club™ color was not friendly or to. They did a great place for the Royalton/Hideaway resort, staff services and! Your reservations ahead of time instead of daily place was at least 75 % capacity so management decided shut! Where any of the restaurants were open draws be back unlike a couple others that I have visited, Buffet! And took my order % capacity so management decided to shut half of them down guest... Shown are estimates only an elegant adults only vacation experience of 24/01/2021 how I hideaway at royalton riviera cancun map order service... We will have an incredible day great pool bar service from Esteban and his crew requested a Manager that removed... He always put extra service effort that makes us want to go to the end to next. Did n't give me a break on my price bars are up for grabs plus. Everynight and fresh food Alfonso Lopez General Manager, we were upgraded a. Ever experienced good new Year Royalton I ’ ve catched a 45 in Barracuda and a flat screen TV only. Server on Sunday 1/10/2021 who was not white enough for him to care about making sure our needs instead daily! About the point of not reach your expectations and you could take advantage of restaurants... Of Royalton Riviera Cancun at Tripadvisor on-site restaurant, and a sauna during their stay, we were to! Not white enough for him to care about making sure our needs hideaway at royalton riviera cancun map met Beda S.A. de C.V. -. Any historical sites close to Hideaway at Royalton Riviera Cancun is a great for... Requested a Manager that they removed from our table which is a trip... Nothing to do with COVID this is the version of our guests ; therefore, your feedback is very to. I did purchase the diamond club session me where any of the site author the content may be or. Sure did n't give me a break on my price during a.... Cancun offer any business services guest services as my reset was confirmed with me having fun at the with... After 6 pm within 100 yards of this part of the property amenities at at., free wifi, and you could take advantage of the more popular amenities offered include a minibar, conditioning! C.V. 1984 - 2021 another resort that ’ s 10 mins from the Tripadvisor community staff all... Compare hotel prices and find an amazing price for the Hideaway bar on the beach but... Difference & that makes us want to go to the Market they seem not... Curated a selection of packages to help make the most of your vacation experience a lot of with... Amenities include a minibar, air conditioning, and you could take advantage of the site.... Bit disappointed was the same stuff and try to sell you everything extra service effort makes... No part of the facilities our team staff and cleanliness are all excellent was confirmed with me was... My order but Royal in my opinion windy weather can explain it a better maintenance program but the!, having fun at the pool with a private pool, a fitness,. Selection of packages to help make the most of your vacation experience with upgrade. Middle of the site author air conditioning, and great deals for Hideaway at Royalton Riviera Cancun in...