You must do this before you are scheduled for class!! Carrington Hall, Campus Box #7460 The sum from this is nevertheless very much highly interesting and like me mention to the wide mass - therefore also on Your person - applicable. 203 South Road Chapel Hill, NC 27599. Please contact your local provider for specific service offerings. MyApps (Citrix Access) - The UNC Health Care Citrix portal "MyApps" provides access to enterprise applications (including Epic@UNC) at work via the MyApps icon, and at home via https://myapps.unch.unc.edu . Unc remote access VPN - 4 things customers need to recognize. These virtualized applications are delivered instantly to users via any computer or mobile device connected to a network at any location on or off campus. For many individuals, this level of service requires a monthly fee that you would prefer to avoid. Copyright 2021 UNC Health. The ability to work remotely and/or participate in remote academic activity typically requires access to the internet and, in some cases, faster access than what is readily available. UNC Health Service Desk: (984) 974-4357; MyAccess Sign-On Exchange WebMail. RB House- UL Room 033. If you have questions for the training team, please contact epictraining@unchealth.unc.edu. UNC Health's "Employee News Online" newsletter communicates timely and important information that is relevant to the majority of UNC Hospital's and UNC Faculty Physicians' employees. At the discretion of the training staff, the user may need to take additional Epic e-Learnings if the user has never used Epic before, or has minimal experience. In most cases, no login is required when using a UNC networked computer to access library resources. Access to multiple monitors or computers – one to watch the Webex or online course and one follow along in the Playground environment. This pandemic has impacted our entire community in different ways and our goal at UNC-CH is to keep our Carolina family safe and to eliminate as much technology-induced anxiety and stress as possible. If the above criteria cannot be assured by the user and their organization, a user will not be able to join the scheduled WebEx class and will need to reschedule for the next class offering. Being a UNC Hospital application, we here at the Department of Medicine Information Services don’t have direct access to EPIC and therefore any issues regarding logging into EPIC or the content within should be directed to the hospital IT group – ISD. Access your UNCHealth email from any location, any time, by using. Download either of these browsers prior to class, if needed. Contact. The Sakai Home page and Log-in page are both being updated with alerts and information related to the move to online instruction. Unc remote access VPN: Safe & Quick to Setup Another get of a Unc remote access VPN is that your true IP address. You can access most systems on the web using any device. Some users may have their personal email in LMS - if that is the case, then notifications will communicate to that email address. One of the best resources for access issues and 'how do I' is your manager/ supervisor as well as co-workers in your department. Managers receive a spreadsheet containing EINs for all their new hires a few days before their employee attends orientation. All rights reserved. Duo. The Sakai Home page and Log-in page are both being updated with alerts and information related to the move to online instruction. Go to the App Store; Search for Citrix Receiver; Install; After it downloads, open Citrix Receiver; Choose to Add Account; Enter Address: https://myapps.unch.unc.edu and tap Next; In the Username field, enter UNCH\username where username is the username for your Hospital domain account The user must view any recommended Epic e-Learnings for their job role prior to their scheduled class (es). In addition, click the links below for more information about various topics which may help answer some questions. Consider,that it is in this matter to factual Opinions of Individuals is. You can still use the Hospitals’ https://myapps.unch.unc.edu Citrix portal. The University of North Carolina at Chapel Hill Log into MyApps first, then click LMS. User must have access to a desktop or laptop computer (not a tablet or smartphone device) with a minimum of Windows 7 operating system and a physical keyboard. If your residence has access to one of these or any service provider, we recommend you contact them to see if they have a low or no-cost option during this pandemic. Many of the major providers (e.g. Get ready by accessing the links on this web page or by contacting help.unc.edu, 962-HELP or SONHelp at 919-966-3388. Respond to calls and voice messages from people calling your office phone (call forwarding), Work on documents on your own or to share with others (Office 365), Save files in a location accessible from both work and home (OneDrive or Teams), Participate in meetings, webinar events or classes (Zoom), Stay connected with coworkers using instant messaging or chats (Zoom or Teams), Teach class or participate as a student in class (Zoom and Sakai), Use any of the major campus applications (ConnectCarolina and others), Access applications on your office or other UNC computer from a device at home (request “remote desktop” access from your IT support), Use UNC tools to manage security while working remotely (VPN, DUO, Authenticator), VPN (needed for W-2 & pay stub and other ConnectCarolina functions as well as campus storage such as storage.unc.edu and secnas.unc.edu), 2-Step using Authenticator (needed for Office 365), University laptop or desktop assigned to you, If available, a university loaner that your IT support group provides, Persona laptop or desktop – must have up-to-date patching and antivirus, Zoom (needed to organize meetings, but not to participate in meetings organized by others), Internet connection – note that connections may be affected by heavy traffic volume, no matter your location. Able to access your UNC Health email to get LMS notifications, which will include the WebEx hyperlink needed to join class - go to https://mail.unch.unc.edu/ and use your credentials. Contact your orientation staff or education director to find a training location. (If user has Citrix access to another institution, they still need to download UNC Health’s application and you likely will be prompted to download the appropriate Citrix Receiver. Using Windows Explorer or the Command Prompt or Windows PowerShell, and with proper security credentials, you can map network drives and remotely access folders on a computer using its drive letter rather than a UNC path Microsoft established UNC for Windows after Unix systems had defined a different pathname convention. New employees should check their email for links to important information security, email and internet use policies. Phone: 919.962.2000 User must be prepared to participate in training for entire length of scheduled class. You should check with each of them to see if their hours have changed given the current public health situation. The University of North Carolina at Charlotte 9201 University City Blvd, Charlotte, NC 28223-0001 704-687-8622 PPTP (Point-to-Point Tunneling Protocol): This standard is for the most part obsolete, with many known security flaws, but it's fast. The folder address is \\storage.unc.edu\dsa; Check Connect Using Different Credentials; Username: yourOnyen@ad.unc.edu; Password: Your Onyen password; Check Remember My Credentials; Click OK; Connecting to Shared (S) Drive on OS X. If you are experiencing a challenge specific to internet access (financial or otherwise), please email the Covid Student Support Hub at  covidcareforstudents@unc.edu. Now, two new options will allow students access to more software than ever before: Access specialized software at home: When face-to-face instruction isn’t an option, and your system can’t access the specialized software (e.g., SPSS, SAS, Mathematica) you need, OneIT setup remote access labs so students can connect to a campus lab. Log into PCs, laptops, Epic@UNC, LMS and email using your UNC Health Care Domain account. In many rural areas, there is simply no infrastructure for internet access. User must have a dedicated space and time to complete training - do not plan to train and work at the same time. If you’re a student, we are actively developing support structures to ensure you have appropriate Internet access, among other academic and persona needs. Note:  Specific Internet Providers that are listed are just examples and their policies are subject to change. Learn more about 2-step verification and the Duo app in the user guide at. Once activated, the administrator will provide the specific Call Forward Remote access phone number and instructions. You should self-identify as a member of a University community. If you do not have an internet connection, check with your cell phone service provider to see if your phone can be used as a hotspot (data charges may apply). Click the Windows button in the lower left corner, then in the search box, type “Remote”. UNC Health Service Desk: (984) 974-4357; MyAccess Sign-On myTime. On-Campus Access. should avoid using Apple devices for training, A detailed overview of your patient's medical record, Secure messaging with UNC Health Care providers regarding your patient's care, Access to scheduled appointments, medications, allergies and outpatient & inpatient notes (including admissions, discharges and emergency services), Online referrals for outpatient and ancillary services, Access to historical WebCIS and Cerner information on your patients in addition to any new patient information, Helps with CMS Meaningful Use and patient-centered medical home efforts. User must install Duo Mobile App for 2-Step Verification on their Smartphone or tablet - details located here at https://go.unch.unc.edu/duo. Spectrum, Charter, AT&T, Verizon, and others) have offered to eliminate charges for “going over your limit” and eliminate bandwidth throttling. Please use the information below to connect to your instructor's WebEx information. Note:  For security purposes, you should use the UNC VPN service (add link here). An overview of library resources and services available in support of online course delivery. Instructor/trainer has the right to terminate training at any time (even if not complete) if above conditions are not maintained for the duration of the class. Visit help.unc.edu and “Request Something Else” to request the feature. Access to some campus applications from off campus require the use of VPN (i.e. Charter, Comcast, and Spectrum have advertised free Internet for 60 days for students. In Finder, click on Go and select Connect To Server; In the address bar, use //storage.unc.edu/dsa You may already have internet service at home through your Cable TV provider (Cable Modem), Telephone (DSL), Satellite, etc.. User should avoid using Apple devices for training, including iPads, iPhones or MACs, due to possible compatibility issues. If user encounters technical problems during download of MyApps or Duo Mobile App, the ISD Service Desk will offer assistance 24x7 at 984-974-4357. In preparation for unplanned events, such as inclement weather and public health situations, ITS sends out information intended to help you plan and prepare for alternate work arrangements. Professional development; Skillsoft courses. M-F 8:00-5:00 p.m. The COVID-19 pandemic has quickly brought this issue to light for many of our students, faculty, and staff. Starting Wednesday, August 19, 2020, for classes requiring computing lab instruction, students will be able to remotely access UNCG computer lab machines during class times. Some individuals have no Internet service at their homes, but they do have the appropriate wiring necessary for internet access. Get My Username Change My Password Forgot My Password Call the IT@UC Service Desk at 513-556-HELP(4357) option 2 or 866-397-3382 option 2.. By using this service you agree to adhere to UC Information Security Policies Remote call forwarding If you need remote call forwarding for a VoIP phone line, an ITS Communication Technologies administrator must activate the feature. Teach, learn, and research on the go with technologies at UNC Charlotte. If there is adequate cellular service in the area, then you may be able to work with your cellular provider to either use your cell phone as a “wireless hotspot” or consider adding a mobile hotspot to your cellular account. ; As part of our continuing efforts to ensure information security, two-step verification will be required (via the DUO mobile app) to access MyApps starting March 1. (If unsure, call the orientation staff at your organization, your manager, or the ISD Service Desk to obtain this information.). For example, many public libraries, coffee shops, and some restaurants provide wireless that you can use as their customer. 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